No. The price is what we quote you to fix the problem once we are able to identify it. If the problem changes, we’ll call you.

If it’s minor, we’ll continue with the work and won’t charge. If it’s a major change from what you brought it in for, we’ll give you a call to authorize further work and let you know what your options are.

The vast majority of our parts are new from the factory. On the occasions when we either cannot find new components or have a good-conditioned used component available, we take pains to clearly communicate that to you and help you make an informed choice.

It depends on your problem and our workload, but the typical turn-around time is a matter of days. Some systems are even ready the same day for minor issues.

In short, the real difference is how we see our customers. We encourage you to shop around and take a good look at the competition. Ask your current service provider these questions and see what the answers are.

We’d love to help you with your computer – so give us a call today.